Removal order management
Track every Amazon FBA removal order from dispatch to recovery
Stop losing money to missed deadlines and lost shipments. ReclaimHQ gives you complete visibility over every removal order, every item, and every claim window.
Why sellers struggle with removal orders
Amazon processes millions of removal orders, but gives sellers minimal tools to track them.
Lost in the spreadsheet maze
Most sellers track removal orders in spreadsheets that quickly become outdated, error-prone, and impossible to search across hundreds of orders.
Missed claim windows
Amazon gives you a limited window to file reimbursement claims. Without tracking, orders slip past the deadline and money is left on the table.
No visibility on shipments
Once Amazon dispatches a removal shipment, sellers have no centralised way to track delivery, verify contents, or flag missing items.
How ReclaimHQ tracks removal orders
Import from Seller Central
Install the ReclaimHQ Chrome extension. One click batch-imports every return order from the last 90 days. All order data, items, and tracking numbers are captured instantly.
Scan and assess on arrival
When boxes arrive, scan barcodes with your phone to find items. Record condition, take photos, and flag any missing or damaged products.
Track claims and deadlines
ReclaimHQ calculates claim expiry dates for every item. Colour-coded badges and email alerts ensure you never miss a filing window.
Measure recovery performance
See your total recovered value, success rates, and which ASINs need attention. Analytics give you the full picture of your returns operation.
Purpose-built for removal order management
Order-level and item-level tracking
Every removal order is broken down by shipment and item. See tracking numbers, courier details, shipped quantities, and individual product conditions in one place.
Barcode scanner for warehouse intake
Open the scanner on your phone, scan a tracking number or FNSKU, and jump straight to the item. No searching through spreadsheets.
Claim expiry countdown
Each item shows a colour-coded badge: green (plenty of time), amber (act soon), or red (expiring). Daily email digests summarise what needs attention this week.
Shipment assessment workflow
Record whether each shipment was received, check proof of delivery, flag items as Not Received, and capture damage with photos. All evidence feeds into your claims.
Photo evidence capture
Take box photos, product photos, and listing screenshots directly from the app. Evidence is stored alongside the item and included in claim case packs.
COG and resale pricing
Import your cost of goods via CSV. ReclaimHQ calculates target resale prices, recovery values, and shows you exactly how much is at risk per item.
Supported Amazon marketplaces
ReclaimHQ works with all major European and North American Amazon Seller Central marketplaces.
Continue reading
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