ReclaimHQ vs Getida vs Sellerboard: Amazon Reimbursement Tools Compared
Three tools, three different approaches to Amazon FBA reimbursements. This is a fair, feature-by-feature comparison — what each does well, where each falls short, and which one fits your situation.
What each tool does
These three tools occupy different positions in the reimbursement landscape. Understanding what each one actually is — not just what it claims to be — is the first step to choosing.
A dedicated removal order tracking and claim management tool. Focuses specifically on the workflow of importing removal orders, tracking shipments, managing claim deadlines, gathering evidence, and coaching you through the claim filing process. You file the claims yourself — the tool handles the organisation, deadline tracking, and generates AI-coached case messages. Flat monthly fee: you keep 100% of what you recover.
A fully managed reimbursement recovery service. Scans your Amazon account for all types of FBA discrepancies — not just removal orders, but warehouse lost inventory, inbound shipment issues, customer return problems, and FBA fee overcharges. Their team files claims on your behalf and manages the back-and-forth with Amazon. You provide account access and they handle the rest. Charges a percentage of recovered amounts.
A profit analytics platform with reimbursement scanning as one of many features. Primarily designed to give sellers visibility into their overall Amazon business profitability — including PPC costs, FBA fees, COG tracking, and cash flow. The reimbursement feature identifies potential claims across several categories, but you file the claims yourself. The reimbursement tool sits alongside the broader analytics suite rather than being the primary focus.
How they handle removal orders
Removal orders are a specific, workflow-heavy claim type. When Amazon ships your inventory back to you (or to a disposal facility), things go wrong: shipments arrive short, boxes go missing, items arrive damaged. Each of these scenarios has a claim process with specific evidence requirements and time-bound deadlines.
How well each tool handles this specific workflow varies significantly.
| Removal order capability | ReclaimHQ | Getida | Sellerboard |
|---|---|---|---|
| Per-shipment tracking | Yes — each box tracked individually | Handled internally | No |
| Split shipment support | Native per-shipment view | They manage this | Limited |
| Claim deadline tracking | Auto-calculated with alerts | They track deadlines | Shows potential claims |
| Evidence management | Photos, invoices attached to items | They gather evidence | Not included |
| Claim filing | You file with AI coaching | They file for you | You file yourself |
| Case follow-up coaching | AI rejection playbooks | They handle escalation | Not included |
| Barcode scanner | Yes — find items in warehouse | No | No |
| COG tracking per item | Yes — CSV import + auto-apply | No | Yes (broader analytics) |
Per-shipment tracking
Split shipments
Deadline tracking
Evidence
Claim filing
Follow-up coaching
Barcode scanner
COG per item
The key difference
ReclaimHQ was built specifically for the removal order workflow — it is the core product, not a feature bolted onto a broader platform. For sellers whose primary reimbursement gap is removal orders (missing shipments, deadline tracking, evidence management), this focus means a significantly deeper workflow than either Getida or Sellerboard provides for this specific claim type.
Pricing comparison
The pricing models are fundamentally different. A flat subscription, a percentage of recovered amounts, and a tiered analytics subscription. Here is what each looks like in practice.
| Pricing factor | ReclaimHQ | Getida | Sellerboard |
|---|---|---|---|
| Model | Flat monthly subscription | Percentage of recovered £ | Tiered monthly subscription |
| Base price | £24.99/month | No upfront cost | From ~£15/month |
| What you pay if you recover £500/mo | £24.99 | ~£125 (25%) | ~£15-30 |
| What you pay if you recover £2,000/mo | £24.99 | ~£500 (25%) | ~£15-30 |
| What you pay if you recover £5,000/mo | £24.99 | ~£1,250 (25%) | ~£15-30 |
| Annual option | £249.90/year (2 months free) | No | Discounted annual plans |
| Free trial | 14 days (card required) | No upfront cost to start | Yes (limited) |
| You keep | 100% of recovered amount | 75% of recovered amount | 100% of recovered amount |
Model
Base price
At £500/mo recovered
At £2,000/mo recovered
You keep
When flat pricing wins
If you recover more than ~£100/month, a flat subscription is cheaper than a 25% percentage fee. The more you recover, the bigger the gap. At £2,000/month recovered, you save over £470/month compared to a percentage model.
When percentage pricing wins
If you are not sure whether you have claimable items, paying nothing upfront removes risk. You only pay when money is actually recovered. For sellers who have never filed claims before, this can be a comfortable starting point.
Evidence and claim workflow
How each tool handles the process of identifying a discrepancy, gathering evidence, filing a claim, and following up on denials is where the real differences emerge.
You identify discrepancies by reviewing shipment statuses (received vs not received, proof-of-delivery status). Photos, invoices, and listing screenshots are attached directly to items as you receive and assess them. When you are ready to file, the AI claims assistant (Tarquin) generates a case opening message tailored to your specific item data, claim type, and evidence. If Amazon denies the claim, Tarquin coaches you through the escalation with rejection playbooks — specific counter-arguments for common denial reasons, all the way up to the Managing Director email as a last resort.
Getida's team handles the entire evidence gathering and claim filing process. They scan your account data, identify discrepancies across all FBA categories, build cases, and file claims directly with Amazon. You get a dashboard showing what has been filed and recovered. The advantage is zero effort on your part. The trade-off is that you do not see the granular detail — the exact messages sent, the evidence used, or the specific escalation decisions made.
Sellerboard identifies potential reimbursement opportunities — items that may have been lost, damaged, or not properly reimbursed. It flags these in a dashboard. From there, you handle the rest: gathering evidence, writing the case message, filing on Seller Central, tracking the outcome. There is no claim coaching, no evidence management, and no follow-up tools. The reimbursement feature is a starting point, not a complete workflow.
The workflow question comes down to how much you want to do yourself. Getida does everything. ReclaimHQ does the heavy lifting on organisation and coaching, and you make the decisions. Sellerboard points you in the right direction, and you handle the rest.
Who each tool is best for
There is no single “best” tool. Each one genuinely serves a different type of seller. Here is an honest guide to which fits where.
ReclaimHQ is best for sellers who:
- Have removal orders as their primary claim type
- Want to understand and control the claims process themselves
- Need per-shipment tracking with split shipment support
- Want evidence (photos, invoices, POD) linked directly to items
- Prefer a flat, predictable monthly cost
- Value claim coaching and rejection escalation guidance
- Need a warehouse workflow (barcode scanner, item assessment)
Getida is best for sellers who:
- Do not have time or bandwidth to file claims themselves
- Need coverage across all FBA discrepancy types, not just removal orders
- Are comfortable paying a percentage of recovered amounts
- Want a completely hands-off approach to reimbursements
- Have high volume and the percentage fee is an acceptable cost of recovery
Sellerboard is best for sellers who:
- Need profit analytics as their primary tool (PPC, fees, COGs, cash flow)
- Want reimbursement scanning as a bonus feature within a broader analytics suite
- Are comfortable filing claims without workflow guidance or coaching
- Want one dashboard for their entire Amazon business, not just reimbursements
- Are on a tight budget and need analytics + reimbursement detection in one subscription
They can work together
These tools are not mutually exclusive. Some sellers use ReclaimHQ for removal order tracking (where per-shipment detail matters) and Getida for broader FBA discrepancies (where they want hands-off coverage). Others use Sellerboard for profit analytics and ReclaimHQ for the actual claim workflow. The choice is not always either/or.
Quick summary
| Dimension | ReclaimHQ | Getida | Sellerboard |
|---|---|---|---|
| Type | DIY tool | Managed service | Analytics platform |
| Focus | Removal orders | All FBA discrepancies | Profit analytics + reimbursements |
| Who files claims | You (with AI coaching) | They do | You (no coaching) |
| Pricing | £24.99/month flat | ~25% of recovered | From ~£15/month |
| Evidence tools | Full (photos, invoices, POD) | Handled by their team | Not included |
| Best for | Removal order specialists | Hands-off sellers | Analytics-first sellers |
Type
Focus
Who files
Pricing
Best for
Frequently asked questions
Can I use ReclaimHQ and Getida at the same time?+
Why does ReclaimHQ charge a flat fee instead of a percentage?+
Does Sellerboard handle removal order claims specifically?+
What claim types does Getida cover that ReclaimHQ does not?+
Which tool is best for a seller just starting with FBA reimbursements?+
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